Have a question about your order, shipping, or your Daybound sling? We’re here to help! Customer satisfaction is our top priority, and our support team typically responds to all inquiries within 12 to 24 hours (Monday – Friday).

📩 Quick Support

For the fastest response regarding tracking, order updates, returns, or product inquiries, please reach out directly to our dedicated customer care team:

 Email Us: hello@hellodaybound.com

 Hours of Operation: Monday – Friday (CET)

Tip for Existing Orders: To help us serve you faster, please include your Order Number (e.g., ⁠#1001⁠) and the email address used during checkout in your message.

❓ Frequently Asked Questions

 Where is my tracking number?

Tracking information is automatically emailed to you once your order is processed and dispatched (usually within 24–48 hours). Please check your promo or spam folders if you don't see it in your main inbox.

 Can I modify or cancel my order?

We process orders quickly to ensure fast delivery. If you need to make changes, email us at hello@hellodaybound.com as soon as possible. Once an order has been fulfilled, we are unable to alter or cancel it.

 What is your return policy?

We offer a hassle-free satisfaction guarantee. If you are not completely satisfied with your purchase, contact our support team, and we’ll guide you through our easy return and exchange process.

Daybound is a trading name of That Nice Thing SASU, 61 Rue de Lyon, 75012 Paris, France.