Processing Time Orders are processed within 1-2 business days of being placed. Processing includes order verification, packing, and handoff to our shipping carrier. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time Once processed, orders typically arrive within 6-10 business days. Combined with processing time, most orders arrive within approximately 7-12 business days of being placed.

Shipping Destinations We currently ship to addresses within [the United States, the United Kingdom and the European Union].

Duties and Taxes Import duties and taxes are included in your order total at checkout, so there is nothing further to pay on delivery.

Order Tracking You will receive a shipping confirmation email with tracking information once your order has been dispatched. Please allow up to 48 hours for tracking information to update after dispatch.

Delays While we make every effort to meet the timeframes above, occasional delays can occur due to circumstances outside our control, including customs processing, carrier delays, or high order volume. We will do our best to notify you of any significant delay affecting your order.

Incorrect Shipping Information Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer. If you notice an error after placing your order, contact us immediately at hello@hellodaybound.com and we will do our best to correct it before the order ships.

Questions For any shipping questions, contact us at hello@hellodaybound.com.